Guide · 2026
How to choose a wholesale lash extension supplier — nine questions, and how we answer them.
Most supplier pages tell you what to buy. This one tells you what to ask — the questions that separate a factory from a reseller, and a documented claim from a badge. Our own answers sit next to each one so you can hold us to the same standard.
LashPlus is the B2B private-label lash service brand of Qingdao Hopeshair Cosmetics Co., Ltd — made in our own factory in Pingdu, Qingdao, China.
The checklist
Nine questions. Ask every supplier the same ones.
| # | Question | What to look for | Our answer |
|---|---|---|---|
| 1 | Factory or trader? | Ask to see the floor and the QC station. Ask which steps happen in-house. | Own workshops of Qingdao Hopeshair Cosmetics Co., Ltd in Pingdu, Qingdao for hand-made and pressed fans; every step inside our operation; walk-throughs welcome. |
| 2 | Fiber origin, documented | Where does the PBT come from, and can they evidence it for your order? | Korean-imported PBT across every line; origin documented on request; we also supply the fiber to other factories in the cluster. |
| 3 | What "FDA" actually means | Registration and listing are real. "Approved" and "certified" are not things the FDA does for cosmetics. | Facility registered; lash, adhesive and lash-shampoo products listed under it (MoCRA-compliant). |
| 4 | EU / UK documentation | CE documentation for the product lines you will sell, on file and shareable. | Made to CE standards; CE documentation on file for eyelash extensions (RoHS) and the practice head. |
| 5 | Third-party lab test | An independent report with a number you can check — not a badge. | SGS report GZCPCH190804021 on eyelash extensions: Prop 65 lead and total mercury not detected; microbial panel within U.S. Pharmacopeia limits. A current re-test is scheduled. |
| 6 | MOQ: per order or per spec? | Two suppliers quoting the same number can mean very different things. | 100 trays per order, 5 per specification. In-stock trays no MOQ. |
| 7 | Sample policy in writing | What is free, what is charged, what is refunded, how fast. | Paid samples, ≤10 in-stock trays per round, next day; custom-spec 3–8 days; fee credited in full on a wholesale order, doubled (max US$50) on a custom MOQ order. |
| 8 | Lead time from a defined trigger | By quantity, packaging included, transit separate. | 14–16 / 17–19 / 24–28 days for 100 / 1,000 / 10,000 boxes from artwork approval; repeat 2–3 weeks; DHL 3–5, Eco 5–8, sea/rail 25–35. |
| 9 | Spec integrity | Are premade and promade separate lines, or blended? Is what you order what you get? | Separate lines, separate trays — the spec ordered is the spec shipped. Every tray QC'd; made right or made again. |
Documents behind our answers: Certifications & traceability · Terms & trade.
The two words to watch
"Approved" and "certified" are not things the FDA does for cosmetics.
A manufacturing facility can be registered with the U.S. FDA, and its products can be listed under that registration. That tells the FDA who the maker is and what they make. It is not an approval, a clearance or a certification — the FDA does not issue those for cosmetics. A supplier who says otherwise is either careless with words or hoping you are.
Question nine, expanded
The spec you order should be the spec that ships.
Premade fans (machine-shaped, 2D–20D) and promade fans (handmade YY / W clover, 3D–6D) are different products at different cost. Ask whether a supplier keeps them as separate lines with separate trays — or whether a "premade" order can quietly arrive as something else. We keep them separate, QC every tray before it leaves, and make it right if anything arrives not as agreed.
Professional sample evaluation
How to Evaluate Professional Lash Extension Samples Before Choosing a Supplier
Direct answer: evaluate professional lash samples by matte-black consistency, softness, base cleanliness, curl consistency and retention, ease of fanning, and clean release from the strip. Record observations against the same specification and keep the approved sample as the reference for production.
| Check | How to compare | What to record |
|---|---|---|
| Matte-black consistency | Compare the same specification under the same light. | Record variation across rows and trays. |
| Softness | Handle fibers from each sample in the same way. | Record the relative feel; do not turn a buyer observation into a product claim. |
| Base cleanliness | Inspect classic fibers, loose fans and premade bases separately. | Record clean, thin or uneven bases by tray. |
| Curl consistency & retention | Compare curl on arrival and after the same handling period. | Keep the approved sample as the production reference. |
| Ease of fanning | Use loose-volume samples for the fan-creation check. | Record whether fibers open consistently across the strip. |
| Pickup & strip release | Repeat pickup across more than one row. | Record clean release, excess tack or residue. |
Match the test to the product: classic 1:1 for individual-fiber and base checks, loose volume for fan creation, and premade fans for fan-shape, base and pickup consistency.
FAQ
Choosing a supplier, answered.
How do I tell a lash factory from a trading company?+
Direct answer: ask to see the production floor and the QC station — a factory can show you, a trader cannot. Ask which steps happen inside their own operation. We produce hand-made and pressed fans in workshops we own and operate in Pingdu, Qingdao, and walk-throughs are welcome before you commit.
What does 'FDA approved' mean for lash extensions?+
Direct answer: nothing — the U.S. FDA does not approve or certify cosmetics. What a supplier can legitimately show is a facility registration and a product listing under it. Ours: facility registered, lash, adhesive and lash-shampoo products listed (MoCRA-compliant). Treat 'FDA approved' or 'FDA certified' wording as a warning sign.
Is 'low MOQ' comparable between suppliers?+
Direct answer: only if you ask the same question — is the minimum per order, or per specification? Ours is 100 trays per order and 5 per specification; a supplier quoting '10 trays' may mean per spec with a much higher order total, or the reverse.
What should a sample policy look like?+
Direct answer: samples you can hold before a branded run, with the cost stated up front. Ours: paid samples, up to 10 in-stock trays per round with next-day dispatch; custom-spec samples 3–8 days; the fee is credited in full against a wholesale order and doubled — capped at US$50 — against a custom/private-label order that meets MOQ.
How should lead time be stated?+
Direct answer: from a defined trigger, by quantity, with packaging included. Ours runs from artwork approval: 14–16 days for 100 boxes, 17–19 for 1,000, 24–28 for 10,000, custom packaging inside the window; repeat orders 2–3 weeks; transit on top.
What if the trays that arrive are not what I approved?+
Direct answer: ask for the remake policy in writing before you order. Ours: every tray is QC'd before it ships, and if an order arrives not as agreed, we make it right.
How do you compare matte-black color, softness and curl retention?+
Compare the same specification side by side. Record matte-black consistency and softness when the sample arrives, then record curl consistency and retention after handling. Keep the observations with the approved sample so production can be checked against the same reference.
What should buyers check about fan creation, base consistency and strip release?+
For loose volume, record how consistently the fibers fan and whether the base stays clean. For premade fans, compare fan shape and base consistency. In both cases, record whether pickup and strip release stay clean across the tray rather than judging one fan.
Should a sample set include mixed lengths, single lengths, or both?+
Use the tray formats you expect to order. A mixed-length tray lets you check the row plan and range in one box; single-length trays let you compare the same length across specifications. If both formats are part of the intended range, sample both before standardizing.
Ask us the nine.
Documents, floor photos, and sample trays — from the factory line. When you have a shortlist, run the six AI verification checks on every candidate, not a sales desk.
Chat with the factory