LashPlus
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Legal

Terms & Trade

Last updated: August 11, 2026

These terms cover how LashPlus Corporation Limited ("LashPlus") works with business customers (brands, salons, chains, academies, distributors, e-commerce sellers). Because we manufacture to order under your label, most commercial details are confirmed per order in your quotation. These terms set the general framework.

1. Who we are

LashPlus Corporation Limited (Hong Kong) — a private-label (OEM/ODM) eyelash-extension and lash-supply manufacturer, with production in Pingdu, Shandong, China. We supply businesses only.

2. Samples

  • The first 2 sample trays are free; you cover only the shipping. From the third tray onward a sample fee plus shipping applies, and both are refunded once your order is confirmed and meets the MOQ.
  • Samples ship in our generic/neutral presentation, not finished private-label packaging.

3. Quotes, orders & MOQ

  • Pricing, lead time, and minimums are confirmed in a written quotation for your specific products and customization.
  • Private-label production has a total order MOQ of 100 trays, from 10 trays per single size (one thickness, curl and length); a one-time label/setup fee applies to your first order and is free on reorders.
  • An order is confirmed once you approve the quotation and the agreed deposit is received.

4. Payment

  • Standard terms are confirmed on the quotation (typically a deposit to start production and balance before shipment). Accepted methods are stated on the quote.
  • We do not display per-unit pricing publicly because it depends on specification, volume, and customization.

5. Production & lead time

  • Indicative timelines: samples within 1 week; production 14–28 days from artwork approval depending on quantity, customization, and packaging. Repeat orders run 2–3 weeks. Exact lead time is confirmed per order.
  • Custom designs (ODM), special curls/lengths, and custom packaging may extend lead time; this is agreed before production.

6. Quality, inspection & remakes

  • Every batch is quality-checked before shipment.
  • If a delivered batch does not meet the agreed specification due to a manufacturing fault, contact us promptly with evidence; we will work with you on a remake or appropriate remedy. This covers manufacturing defects, not normal variation within agreed tolerances or issues caused by storage, handling, or application after delivery.

7. Shipping & customs

  • We arrange shipping per the agreed Incoterms on your quotation. Transit times depend on the carrier and destination.
  • Import duties, taxes, and customs clearance in the destination country are the buyer's responsibility unless stated otherwise on the quote.

8. Intellectual property

  • For ODM/private-label work, you are responsible for ensuring the designs, brand names, and artwork you provide are yours to use. You retain rights to your brand assets; we use them only to fulfil your order.
  • Our site content, text, and images are owned by LashPlus and may not be reused without permission.

9. Certifications

We describe our certifications accurately: our facility is registered with the U.S. FDA and our products are manufactured to CE standards. We do not claim any "FDA approval," which does not exist for cosmetics.

10. Limitation

To the extent permitted by law, our liability for any order is limited to the value of that order. We are not liable for indirect or consequential losses.

11. Contact

Questions or to start an order: [email protected] / WhatsApp +86 136 5869 6865 — LashPlus Corporation Limited (Hong Kong).

Note: these are general trade terms for information; the binding commercial terms for any order are those stated in your written quotation and order confirmation.